Between tabloid style news, Internet memes promising us the funniest thing we’ve ever seen, and silly products that don’t do half of what they say they can, we’ve all developed some due skepticism as purchasers. And once trust is broken, it takes a lot to build it back. Trust exists in every relationship, including the one between buyers and sellers. Trust plays a massive role in the purchasing process, especially when it comes to making one of the most significant purchases you’ll make in your entire life; your home sweet Vylla. Here are five trustworthy qualities to look for in someone trying to sell you something. 1- Expertise. Ever heard the expression, never trust a skinny chef? It’s important to buy something from someone who knows what they are talking about. You wouldn’t buy a computer from the person who just asked you to help them figure out how to turn off their smartphone. 2- Dependability. People with an inconsistent story are like walking red flags. How can they be telling the truth when the details and the facts keep changing? Steady, unwavering information is a sign of reliability and dependability. 3- Authenticity. This one is all about your instinct. If something comes off too “sales-y,” it doesn’t feel real or genuine. It feels like a scheme. Your gut tells you someone is trying to pull a fast one on you. You have every reason to doubt, because a seller who believes in her product would not have to work so hard for your interest. 4- Understanding. It is said that caring people listen twice as much as they speak. When someone listens and asks enough questions to understand your needs, only then can they come alongside you. 5- Likeability. Remember those snotty saleswomen in the movie Pretty Woman? They sure missed out on some commissions, didn’t they? A friendly and polite interaction goes a long way when developing the buyer/seller relationship. And as a buyer, you deserve to be treated with courtesy and respect. Trust is not a given; it’s something that is earned. And even though it’s getting harder to find these days, it’s something we set as a high priority at Vylla. We’re on a mission to provide you with open, honest and transparent information so that your experience is an extraordinary one.